Accessibility

Accessibility

 

Our aim is to be an inclusive space for everyone. 

We will happily reserve appropriate seating for disabled patrons with specific access requirements.

Furthermore if you are unable to attend a concert alone and need an essential companion to come with you then that companion comes for free.

Essential companions do not need a ticket but you do need to inform us in advance if you are attending with, or as an essential companion.

We do not have separate tickets for disabled customers – just buy a standard ticket via any of the agencies but remember you do not need a ticket for an essential companion.

Please then contact us to inform us of any specific requirements you have and the size of your party. We will reserve a suitable space for you in the auditorium and make the appropriate notes for the people at the door.

 

Please contact us at [email protected] or call us 020 7226 1686 (Mon-Fri, 9am – 5pm).


 

Building Access

Main Chapel

Access to the Chapel is via the main entrance has three stone steps to the doors of the Chapel. We can ensure there is a ramp ready for entry with door staff on hand for any assistance if this is suitable for your requirements. 

We also have an alternative entrance which is ground level. 

Please contact us for any building enquiries.  

 

The Bar

Access to our Bar is via the gate to the left of the Chapel. There is a short but uneven and dimly lit alley. There are approximately 12 steps, with a handrail, to the bar. There is also a platform lift. Stewards are on hand to assist with the platform lift. Seating in the bar is typically free standing chairs and very flexible. Please let us know if you have any specific requirements.
 

Daytime Hires / Office Hours

Access during office hours is a buzzer entry system with a camera. The buzzers are quite high and some doors heavy. If you have any trouble you can call on 020 7226 1686.

Please be aware that there are many odd steps around the building and unfortunately no level access to Union Chapel offices, kitchen or the lower hall. Please get in touch if you have any concerns.

 

Induction Loop

We have an Ampetronic ILD9 induction loop which is designed for large spaces. It is in operation at all events and can be accessed by anyone who uses a hearing aid with a T setting.

 

Lighting

Our main stage lighting is LED and is in use at all concerts. Tea lights (small candles) are also used at evening concerts around the edge of the balcony.

Lighting levels in the Chapel are generally low and visitors can find it quite dark.

Occasionally strobe or strobe like effects may be used. If this is the case it will be signposted at the main entrance.

If on the night you have any concerns about the lighting in the Chapel please speak to a member of staff.

 

Toilets

There is one wheelchair accessible toilet located on the ground floor, accessed from the right hand side of the stage in the Chapel.

 

Parking

Union Chapel doesn’t have its own car park or disabled parking, but Blue Badge holders can park:

on yellow lines where there are no loading restrictions for up to three hours, providing the clock card is displayed and set to your time of arrival. Please note anyone can park on single yellow lines from 6.30pm onwards (unless it is an Arsenal Home Match).

in resident bays, and pay and display bays for an unlimited time.

There is a short stretch of single yellow line at the front of the Chapel on Compton Terrace and more at the rear of the Chapel on Compton Avenue. There are many residents bays and some pay and display bays on Compton Terrace.

For full details please visit the Islington Council website.

 

Public Transport

Union Chapel is around 200m from Highbury & Islington station, served by the Victoria line, the London Overground and mainline train services. Platforms for London Overground lines are accessible by wheelchair.

For detailed travel planning information, please visit Transport for London journey planner.

 

This information is available in alternative formats on request.